Terms

L.A. Computer Company takes pride in bringing you the latest technology products and services from the world's leading technology companies. Being on the cutting edge of new technology procurement, we want to make sure that our customers are knowledgeable of our product types and conditions, delivery options, and product availability. It is our commitment to provide the most complete and latest available product and services information to enable you to make smart business decisions.

Legal Disclaimer

The documents and graphics published on this site may contain technical inaccuracies or typographical errors. L.A. Computer Company is not responsible for typographical errors and we make every effort to ensure the accuracy of the information published on our website and advertisements. L.A. Computer Company makes no representation about the suitability of the information and graphics represented on this site. All such documents and graphics are provided "as is" without warranty of any kind.

Confidentiality

Our site uses an order form for customers to purchase products, and services. We collect visitor's contact information (like their e-mail address, bill to and ship to) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.

Product Pricing and Availability

Due of the fast-changing nature of our business, prices and availability are subject to change without notice. If an error is made and a product is listed at an incorrect price, L.A. Computer Company shall maintain the right to refund or cancel orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, L.A. Computer Company shall immediately issue a credit in the amount of the incorrect price. We reserve the right to limit quantities on promotion products. Separate policies apply for specific offers within this website. See individual offer policies and notes for details.

All merchandise is sold "AS IS”

We are not liable under any legal theory for consequential or incidental damages arising from shipping delays, system downtime, loss of data or for any loss, damage or expense arising from product malfunction or defect (including, without limitation). We expressly disclaim all warranties, expressed or implied, including any implied warranty of merchant ability or fitness for a particular purpose. This disclaimer in no way affects the terms of the manufacturer's warranty, if any. Other restrictions may apply. All trademarks or service marks are property of their respective owners.

Payment Options

L.A. Computer Company accepts Master Card, Visa, Discover and American Express, cash, money orders, cashier's checks and company checks in U.S. Dollars only. Applicable sales tax will be added to CA. state orders.

For payments with a credit card: L.A. Computer Company requires your full name, billing address, and a valid picture identification for any purchase made with a credit card. For your protection, credit card orders will be shipped only to your billing address and may require additional credit verification and approval. If you wish to have your order shipped to a different address other than the billing address of your credit card, please complete the shipping address section AND contact your credit card company (see the phone number on the back of your credit card) to have the "ship to" address added as an alternative address on your card. L.A. Computer Company verifies all credit card information to protect against credit card fraud. Orders will be shipped only to addresses registered with your credit card company. L.A. Computer Company verifies all credit card transactions. We may ask for additional documentation in some cases to verify legitimate transactions. We appreciate your patience and help in stopping unauthorized credit card transactions.

For payments with cashiers check or money order: Make check payable to L.A. Computer Company. Please send your payment to 2993 E. White Star Ave. Anaheim, CA 92806. You may call one of our Sales representatives at 714-630-8200 to receive status on your order.

For payments with a company check: Make check payable to L.A. Computer Company. Please allow up to 10 banking days after receipt for clearance of funds before the order is processed. All checks or purchase orders must include a contact person and phone number in order to be processed. A $20.00 fee will be charged on all returned checks. L.A. Computer Company will not guarantee the availability of a product by the time funds clear or payment is received. Note: We also suggest sending the payment to L.A. Computer Company by Federal Express, UPS, etc. to verify and track delivery of payment.

We accept purchase orders for corporate and government orders. Purchase orders must include a contact person and phone number in order to be processed. Contact our sales representatives at 714-630-8200.

Order Acceptance Policy

With the receipt of an electronic order confirmation, L.A. Computer Company does not constitute the acceptance of an order or as a confirmation of an offer to sell. L.A. Computer Company reserves the right, without prior notification, to limit the order quantity on any item. In order to protect the interests of our customers all orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our Credit & Fraud Department. Additional verification of information may be required prior to the acceptance of any order. L.A. Computer Company reserves the right to do business with any individual or business.

Order Processing

Phone orders placed and credit approved for items in stock not requiring configuration for delivery to the contiguous U.S. will ship the next business day via your choice of shipping method. Online orders placed and credit approved for items in stock not requiring configuration for delivery to the contiguous U.S. will ship the next business day via your choice of shipping method. If a product is not in stock when you place your order, we will do our best to give you an estimated time of arrival. Anticipated delivery dates are dependent upon vendor supplies and other factors and are subject to change. All specials and promotions are limited to stock on hand. Check our site for current prices.

Delivery and Shipping Options

Shipping Costs vary based on the method of shipment desired and the weight of the shipment. Delivery time varies based on the method selected, it can take 3 to 7 business days depending on their location in the continental U.S. You may call one of our representatives at Sales 714-630-8200 for accurate shipping costs to your destinations. Items in excess of 150 pounds or of an unusual length or size may be required to ship through a private freight service and may require special shipping and handling charges. (Some rural areas may require extended delivery times). Signature may be required for FedEx shipments upon delivery. We do not ship to P.O. Boxes. We only Ship to a physical address, as FedEx and UPS do not deliver to a P.O. box. Air Shipments are shipped using FedEx Air. Ground shipments are shipped using FedEx Ground (Some rural areas may require extended delivery times). Orders going to Alaska and Hawaii cannot be shipped using this method.

L.A. Computer Company strives to provide you with excellent service from the moment you place your order to the moment it arrives on your doorstep. For this reason, we use some of the best shipping companies in the business. However, even the best can make mistakes; so if your order is overdue or you receive a damaged shipment, please contact us for fast assistance. You can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 714-630-8200. When you call or e-mail, please provide your name, phone number, order number, and the date that the order was placed.

Warranty Policy

L.A. Computer Company is committed to customer satisfaction. Several manufacturers have imposed no-return restrictions on us, which requires us to adhere to the following return policy. Given these return restrictions, all purchases are final, unless product is defective. Defective products are exchanged or repaired at L.A. Computer Company at its discretion within 10 days from receipt (no refunds or credit).

All products are covered by the manufacturer's warranty against defects. All new hard drives have only a manufacturers warranty. If warranty is not specified, the item has been sold on an “AS IS” basis with no warranty, expressed or implied. L.A. Computer Company will strictly enforce cancellation of warranty rights for removal of any warning sticker stating either “Warranty void if removed,” “warranty void if label is removed or tampered with”, or any white identification sticker placed on merchandise. Please be sure to ask your sales representative about our warranty programs and specific return conditions before you purchase.

Return Policy

No returns will be accepted without a Return Authorization (RA) Number. With manufacturer's allowance, a Return Authorization Number may be requested within 7 days from the invoice date. After 7 days from your invoice date, you will be required to contact the manufacturers directly to repair, replace or return their products.

All products must be received by our Returns Processing Center within 10 days of receiving a Return Authorization Number. Items received after 10 days will be refused. All RA Numbers must appear on the shipping labels. PLEASE DO NOT MARK ON THE OUTSIDE OF THE BOX. All items must be in “As-New” condition in original packaging and returned with original packaging, including all warranty cards, manuals, cables, accessories, components, etc. Replacement product orders will not be shipped until the original item is received and inspected. Once the item has been confirmed defective, the replacement will be shipped. If the defective item is being returned for credit, the credit will not be issued until the item has been inspected and confirmed defective.

If the supplier's factory seal is intact, you may return an unopened product for exchange within 7 days of your invoice date (if permitted by manufacturer's return policy). If the supplier's factory seal is broken, you may return an opened product for exchange within 7 days of your invoice date (if permitted by manufacturer's return policy). All items are subject to a minimum 25% restocking fee. All items must be returned with original packaging, including all warranty cards, manuals, cables, accessories, components, etc.

Shipping and handling charges are not refundable. The customer is responsible for shipping charges and insurance on all return shipments. Any deviation from the return process outlined above will result in a delay of your refund, an additional restocking fee up to 25%, and possibly a refusal of your return.

All Software Sales are Final. Software is not returnable.